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The challenge was to ensure that a ride in the Metro not only served its purpose of transportation but to give its commuters a very pleasant experience.
RTA and the operators of the Dubai Metro, M/s Serco, employed stringent quality procedures to achieve this objective.
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.One key component for this guarantee of comfort was the hygiene and cleanliness of all the stations and more importantly, the metro train itself.
As the window of time, to do deep cleaning was severely restricted (only night time cleaning allowed), it was necessary to employ cleaning equipment that was highly productive, efficient and that would suit the job at hand.
It was also imperative that a company with a proven track record, who would be a willing partner rather than a supplier, a company which would have world-class international products in its portfolio, and would team up to make this project a mega success.
Another point to be considered was the reliability of after sales service and the ability of the supplier to efficiently respond to the maintenance requirement that may arise in day to day operation - 24/7.
After much deliberation which included live demonstration of products in simulated conditions, Intercare Ltd was selected for this immensely prestigious project, as it could meet all the stringent conditions.
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Intercare’s unique ability to offer products, to suit any type of cleaning need / challenge was duly recognised.
Brands from multi-national giants like Taski (Switzerland), Dulevo (Italy), Comac (Italy), Truvox (UK) and Prototecnica (Italy) as well as Intercare brand of products, were employed to be task specific and to achieve optimum results.
Intercare on its part set up a 24 hour emergency service team to serve the requirements of Metro, so the whole operation could run seamlessly.
Supplies of washroom hygiene products, an industry where Intercare is renowned for providing efficient timely service was also duly recognised by Serco, the company with the exclusive management contract for Dubai Metro.
Intercare was awarded the contract for providing feminine hygiene products, a very important and often neglected constituent of a clean washroom.
Here again, Intercare demonstrated its willingness and rose up to the challenge of providing service during night hours with the deployment of a special team, thereby once again committing itself to Dubai and to this pioneering project. Intercare does truly ‘try harder’.
September 9 2009, was a historic day in the annals of mass transportation in Dubai. Dubai Metro was officially inaugurated and it brought a sigh of relief to the teeming thousands of harassed commuters who could now enjoy a fast, convenient, and efficient transportation.
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UK’s Care Quality Commission releases report on NHS performance ratings
Report shows improvement in compliance with hygiene code and reductions in MRSA and C. Difficle; Cleaning and Support Services Association urges NHS to use its expertise to improve cleaning
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Transguard signs housekeeping contract with Radisson Blu Hotel and Park Inn on Abu Dhabi’s Yas Island
UAE-based Transguard Group, part of the Emirates Group Company, has signed a housekeeping contract with the newly-opened Radisson Blu Hotel and Park Inn on Yas Island in Abu Dhabi.
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The Address Downtown Burj Dubai Laundry: a profit centre offering five-star quality service
Asfia Khan visits the laundry to see how it is able to offer quality service and also maintain profitability
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Tennant sponsors Climate Action platform
Tennant sponsors Climate Action platform
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Technical Chemical Laboratories wins Coral Group Middle East contract
Sanitation and hygiene products to be provided to all the hotels under the group in the Middle East
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Tasjeel to test and approve food transport vehicles for Dubai Municipality
Inspectors from the municipality’s Food Control Department will ensure that the vehicles adhere to the hygiene requirements depending on the types of food they transport.
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Speed Cleaning Company
Reacting just-in-time to changing
market forces
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Special cleaning equipment designed to clean the world’s tallest skyscraper
The maintenance teams faced the daunting task of cleaning 24,830 reflective glass panes to prepare the 828 feet Burj Khalifa for the opening
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Serbot launches Gekko robot facade cleaning system
Robots slated to be cost-effective alternatives to traditional cleaning with the help of building maintenance units and abseilers
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Saudi Arabia calls for stricter safety and quality standards in juice production
The Kingdom of Saudi Arabia (KSA) has called for stricter food safety and quality practices in the global juice manufacturing industry, according to local reports. .....
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Ras Al Khaimah’s Food Control Lab increases capacity
Inspections of supermarkets in Ras Al Khaimah are now more effective
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Prime Automatic Laundry installs Abu Dhabi’s first tunnel washer
The laundry also has the UAE’s first hot oil boiler
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New food safety law to come up in Egypt
Alexandria Chamber of Commerce holds lecture to provide more information on new food safety law
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New cleaning and hygiene products dominate FM and Hotel Show
The close nexus between the facilities management sector and the cleaning industry stems from the fact that cleaning is one of the important services provided by an FM service provider.
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MBM wins massive contracts to clean schools and mosques in Abu Dhabi
MBM, (Modern Building Maintenance), one of the region’s leading total FM service providers recently won two massive contracts to clean the schools and mosques located in Abu Dhabi and Al Ain.
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Lower cleaning cost with proper training
Asfia Khan speaks to Elizabeth Baumholzer, author of time studies conducted in Germany’s cleaning sector, shows how a little training can go a long way to create a more productive and cost-effective workforce
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Local HVAC system cleaning contractor achieves NADCA certification
Local contractor James Day of Smashing Cleaning Services has successfully completed the examination process to be certified as an Air Systems....
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LG launches new set of air purifiers
LG Electronics, a global innovator of air conditioners, in conjunction with Saudi-based Al-Hassan Ghazi Ibrahim Shaker Co recently launched a new range of air purifiers ......
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Lack of food safety measures in Algeria leading to health hazards
90 percent of restaurants, shops are not aware of food safety measures – Head of Algerian Consumer Federation
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Kimberley Clark launches global green initiative
Kimberly-Clark Professional (KCP) announced the launch of a global environmental-sustainability campaign, during the recent ISSA/INTERCLEAN North America tradeshow.
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Kärcher’s cleaning
Equipment for industrial applications gaining ground
As Dubai continues to abound in warehouses and industries in the region continue to grow, Kärcher reports a 50 percent growth in this business field over a period of three years
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Kärcher launches new class of cold and hot water ultra high-pressure cleaners
The machines enable cleaning and renovating at 600 to 2500 bar pressure
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January 22 is deadline for Amsterdam ISSA
INTERCLEAN Innovation Award entries
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International Centre for Food Safety initiates distinctive food safety course with Canadian University of Dubai
Professor Eunice Taylor, Director - International Centre for Food Safety initiates distinctive food safety course with Canadian University of Dubai
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Intercare to supply Taylor Continental waste bins
Intercare to supply Taylor Continental waste bins
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Innovative and ecological cleaning power from Gregomatic
The entrepreneurial story of success of cleaning surfaces, floors, walls and ceilings began almost thirty years ago. In the 1980s inventor Gottfried Gremminger developed a high-performing yet structure preserving vacuum-washing process.
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Holiday Inn Al Barsha awarded with HACCP system certificate
Holiday Inn Dubai - Al Barsha has been awarded the HACCP System certificate,
signifying that the hotel operates in line with the top health and hygiene
regulation for hospitality services.
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Hilton Dubai Jumeirah adopts JohnsonDiversey's Microfibre Cleaning System
The Jonmaster system triggered a reduction in water by six percent and chemical usage by 60 percent
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HEALTHCARE
Cost per user is
what matters most
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Heading towards sustainable growth of the laundry industry
As the laundry industry continues to remain
in the grip of market-driven factors,
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HACCP Menu-Safe system arrives in the UAE
Food control officials from Sharjah, Dubai and Abu Dhabi observed the first one-day training courses which were attended by enthusiastic food businesses
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Green Technologies forms tie-up with
Nasser Pharmacy, Bahrain's leading healthcare product and equipment supplier, has partnered with Green Air Technology to introduce AiroCide, a unique and patented airborne contamination control device, to the Bahrain market.
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Food Safety Conference to deliberate on enhancing food safety culture
A four-day international conference, scheduled to be held in Dubai next February,....
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Elgin street sweepers deployed to keep Qatar clean
Elgin street sweepers deployed to keep Qatar clean
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Economic report lauds hospital cleaners and waste management staff
A study by UK’s New Economics Foundation quantifies the social, environmental and economic value of hospital cleaners and waste management staff
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Dulsco conducts food hygiene campaign for blue-collar employees
Dulsco, a UAE-based company offering human resource solutions and waste management services to customers in the UAE and Qatar
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Dubai Taxi Corporation upgrades vehicle cleaning facility
New technology enables cleaning of 50 vehicles per day with the use of limited amounts of water
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Dubai Municipality updates inspection system for food institutions
In the framework of the efforts made by the Dubai Municipality to develop and raise the technical and health level of the food institutions and keep up with global developments in the inspection, Engineer Khalid Mohammed Sharif Al Awadhi, head of Dubai Municipality’s Food Control Department called for forming a team to update the inspection system for food institutions.
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Doctors under fire in Scotland for poor hand-hygiene
Incriminating report published by the Journal of Hospital Infection
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DM launches hygiene campaign for beauty parlours
The Public Health and Safety Department of Dubai Municipality has embarked on a health awareness campaign.....
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Danfo pioneering the drive for Multi Automatic Public Toilets in UAE
After the successfully installing a series of Multi Automatic Public Toilets (MAPT) in Abu Dhabi
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CMS Berlin 2009 showcases new and innovative products
Environmental protection and cost saving benefits were the salient features of most of the equipment which set the trend for the show
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Carbonic International introduces 3G Cryogenic blast cleaning technology to the GCC
UAE-based Carbonic International, a dry ice cleaning solution provider in the GCC, has confirmed itself as one of the first companies in the Middle East to introduce the mobile 3G Cryogenic Blast Cleaning Technology
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Cairo’s growing hotel market reflects positively on Egypt’s professional cleaning industry
As the economy picks up signaling the growth in the hotel market, the presence of major manufacturers of cleaning equipment at Hace Hotel Expo 2009 indicates that the time has come for good business in Egypt
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Britain takes the top eight places in a survey of the dirtiest hotels in Europe
Britain takes the top eight places in a survey of the dirtiest hotels in Europe
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Berkeley Group bags Sunset’s cleaning, laundry and support services contract
Berkeley Cleaning Services will function as an integral part of Sunset’s comprehensive facilities management system
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Arab Health 2010 to focus on better air quality and cleaning in healthcare settings
The Arab Health 2010 exhibition will provide the biggest ever interface between the visitors and the exhibitors.
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AiroCide air purifying systems: resulting in food safety
The photocatalytic oxidation (PCO) technology kills all airborne containments and provides a sterile environment for food, applicable throughout the ‘farm to fork’ supply chain
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Abu Dhabi restaurant shut down after
Tonnes of low quality food destroyed last month
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3M Innovations for cleaning and maintaining facilities
3M claims that its products have long-term cost benefits for facility management companies and for facility owners alike. Editor Asfia Khan finds out how the products substantiate the claim.
