FSI Middle East, the facilities management solutions software provider, has been appointed to supply and deliver Computer Aided Facility Management (CAFM) software to Al Rajhi Bank located in Saudi Arabia. The solution will include providing Concept Evolution CAFM and FSI GO Workforce Mobility systems for both Rajhi Bank’s headquarters and their operations buildings based in Riyadh. FSI will be responsible for providing the software to provide Al Rajhi Bank with a centralised helpdesk that can manage reactive maintenance calls, from logging a call all the way through to completion, as well as a centralised asset management system which will allow them to register all their assets and conduct Planned Preventative Maintenance (PPM) effectively and efficiently.
Additionally, the CAFM system will allow the bank to manage their subcontractors KPI`s and SLA`s through assessments of subcontractors on their overall scope of works as well as specific elements of delivered maintenance and services. FSI’s Workforce Mobility will also enable Rajhi Bank to efficiently issue tasks from the centralised CAFM system to their respective supervisors to avoid paper trails, and to accurately record SLA timings, pictures and other factors throughout the lifecycle of a task. The information will automatically feed back to the CAFM system allowing live reporting to be accessed online through the system.