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Cleaning Training & Techniques
Dated: 17-04-2018
 
Quality control has come to play a significant role in today’s cleaning industry. Customers are now, more than ever, well informed of how important it is to maintain a healthy working environment to improve the day-to-day quality of life.
 
We at ServeU have always emphasised the need to control and maintain quality standards, as well as improve cleaning methods and services, both indoors and outdoors. Adapting a quality culture in an organization takes time, requires commitment and most importantly a good training regime to ensure that quality standards are consistently met. 
 
A well-trained workforce is more productive, especially when trained to integrate the industry’s best practiced cleaning processes and procedures, such as those demonstrated by the British Institute of Cleaning Science (BICSc). At ServeU, we use our dedicated in-house cleaning training facility to provide a standardised training regime with an objective to establish consistent delivery of high-quality cleaning services to our growing clientele.
 
The in-house training facility is equipped with all the necessary tools and equipment to train the cleaning workforce on utilizing acceptable and measurable cleaning techniques in accordance with the standards set out by BICSc. A dedicated BICSc certified member of staff assists with the training that covers the below parameters:
  
  • Safety measures at the site, especially the correct and safe use of equipment and materials. This also includes the appropriate use of Personal Protective Equipment (PPE) to carry out various cleaning tasks.
  • Importance of inspecting the area of work in line with the Safe System of Work (SSOW) and Risk Assessment, in order to ensure that it is free from hazards and bears no risks to the people, fixtures and fittings.
  • Methods of cleaning and sanitising a variety of surfaces and floor types
  • Correct usage of cleaning tools and equipment, including carrying out of condition inspections to maximize the effectiveness of the resources
  • Correct usage of cleaning chemicals based on the Material Safety Data Sheet (MSDS) and the Control of Substance Hazardous to Health (COSHH)
  • Safe storage of cleaning chemicals, including the segregation of acids and alkalis, the importance of clearly labelling the bottles/cans, as well as positioning them in line with conjunctive ergonomics.
  • Good cleaning and housekeeping practices that encourage ownership and accountability since the in-house training is presented in the language and terminology that the participants can understand and relate to, it ensures that nothing gets missed out.

Apart from our in-house training facility for cleaning services, we also have our very own Industrial Rope Access Trade Association (IRATA) certified rope access team qualified and skilled to provide safe, efficient and professional high-level external glass cleaning services without the use of scaffolding, cradles or an aerial work platform.

The sole purpose of establishing an in-house training facility is mainly to control and maintain quality standards, which in-turn increases the productivity of the organization along with providing a platform to further enhance the knowledge and skills of the individuals involved.

Technology is progressing ahead day-by-day, as businesses today are fastpaced, focused on productivity and efficiency. Bearing in mind this prospect, we are always exploring innovative and automotive cleaning techniques. We at ServeU recognize the power of in-house training as an effective tool, for not only employee development but to also demonstrate our continuous commitment to quality and customer satisfaction.

 

 
 
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