Rafeeg, Abu Dhabi’s app-based marketplace for home improvement needs, has rolled out an update that comes with a new design and easy-to-navigate interface to make the everyday search for household needs a hassle-free experience. Rafeeg has added new features and navigation tools to enhance the overall experience of its users, offering them the complete authority to choose suitable service providers based on their quotations, work portfolios, and customer reviews. This reduces the overall time taken from booking to delivery significantly.
The platform is backed by an in-app live customer support that functions 24/7 to provide all possible assistance required for the smooth transaction. To offer greater protection, the app also allows users to generate an online invoice and archive it as long as their accounts are active. The 100 per cent Emirate-born concept has been conceived and developed by Khamis Al Sharyani, who brings along with him over 15 years of experience in successfully launching innovation digital ventures that has helped serve many online users and the community at large. The app currently has more than 10,000 customers and a strong network of 450 plus verified suppliers.
Rafeeg not only carries out a proper assessment of every request before assigning it to the right service provider but also follows it up till the end to make sure that the work is completed efficiently within the given time frame. Besides offering the 24/7 chat support, the free-to-use app also allows users to put up their reviews after the work is done. Rafeeg also has been expanding its supplier base by tying up with new companies and shop owners that share the same long-term goals of providing more quality options and types of solutions at competitive prices to win the confidence of customers. The free-to-use app can be downloaded from Android link or iTunes link.